Privacy Policy

Effective Date: August 12, 2026

1. Introduction

Virtual Skate is developed and operated by Flip Axis Studios Inc. (“Flip Axis Studios,” “we,” “us,” or “our”).

Your privacy is important to us. This Privacy Policy explains what information may be collected when you use Virtual Skate, how that information is used, the service providers that may process it, and how you can contact us regarding your data.

2. Information We Collect

Virtual Skate collects and processes only information reasonably necessary to operate the game and its online features.

This may include:

  • Platform and account identifiers, such as a Meta Horizon User ID, Steam ID, Unity Authentication ID, PlayFab ID, and other service-specific identifiers.

  • Player profile information, such as the player name you choose to use within Virtual Skate.

  • Multiplayer session information, including information necessary to create, discover, join, and maintain multiplayer sessions.

  • Moderation information, such as player reports, reported player identifiers, report reasons, session information, and related data used to enforce multiplayer rules.

  • Voice communication data used to provide in-game voice chat. Voice audio may be transmitted through third-party voice services in real time. We do not sell voice communication data.

  • User-generated content and mod-related information when you use features provided through services such as Mod.io.

  • Technical information necessary for authentication, networking, troubleshooting, security, and operation of online services.

We do not use this information for third-party advertising.

3. Meta Horizon User ID

On Meta Quest devices, Virtual Skate may access your Meta Horizon User ID through the Meta Platform SDK.

We use this identifier to uniquely identify a Quest user and associate that user with the appropriate Virtual Skate backend account. This is necessary for multiplayer authentication, account identification, moderation, and preventing multiple users from being treated as the same player.

The Meta Horizon User ID may be used in connection with third-party service providers that operate Virtual Skate’s backend and multiplayer systems.

4. How We Use Information

We may use the information described above to:

  • Authenticate players and maintain player accounts.

  • Enable multiplayer matchmaking, lobby creation, session discovery, and multiplayer connections.

  • Provide in-game voice communication.

  • Identify players consistently across game sessions.

  • Prevent duplicate or conflicting player identities.

  • Support moderation, reporting, bans, and enforcement of community rules.

  • Operate user-generated content and mod features.

  • Diagnose bugs, connection problems, crashes, and service issues.

  • Maintain the security and integrity of Virtual Skate and its online services.

  • Comply with applicable legal obligations.

5. Service Providers

We use third-party service providers to operate Virtual Skate. These providers may process limited information on our behalf as necessary to provide their services.

These may include:

  • Microsoft PlayFab — player accounts, authentication, moderation, backend services, and related game services.

  • Photon / Exit Games — multiplayer networking, lobby and session functionality, and multiplayer authentication.

  • Unity Technologies — Unity Authentication and other Unity Gaming Services used by Virtual Skate.

  • Unity Vivox — in-game voice communication services.

  • Mod.io — user-generated content, mods, and related account or content functionality.

  • Meta Platforms — Meta Quest platform services and Platform SDK functionality.

  • Valve / Steam — platform authentication and related services for Steam users.

These companies process information according to their own privacy policies and applicable agreements with Flip Axis Studios.

We do not sell personal information or user data.

6. Data Storage

Flip Axis Studios does not operate its own large-scale user-data infrastructure. Much of the information required to operate Virtual Skate is stored and processed by the service providers listed above.

Some information may also be stored locally on your device, such as game settings, preferences, saved data, or cached information.

Certain backend information, including player identifiers, moderation records, reports, and account-related data, may be retained for as long as reasonably necessary to operate the game, provide support, prevent abuse, enforce bans, satisfy legal obligations, or maintain service integrity.

7. Voice Communications

Virtual Skate includes optional multiplayer voice communication.

Voice data may be transmitted through our voice service provider so players can communicate with one another during multiplayer sessions.

We do not sell voice communications or use voice communications for advertising.

8. Player Reports and Moderation

If you submit or receive a player report, we may process information including:

  • Player identifiers.

  • Player names.

  • Session or lobby information.

  • Map information.

  • Report categories or reasons.

  • Moderation actions associated with an account.

This information is used to investigate abuse, enforce multiplayer rules, apply temporary or permanent restrictions, and protect the Virtual Skate community.

9. User-Generated Content and Mods

Virtual Skate may allow users to access or use community-created content through third-party services such as Mod.io.

When you use these features, the applicable third-party provider may process information according to its own privacy policy.

10. Data Sharing

We may share information with service providers only as reasonably necessary to operate Virtual Skate and its features.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or valid legal process.

  • Protect the rights, safety, and security of players, Flip Axis Studios, or others.

  • Investigate fraud, abuse, security incidents, or violations of our rules.

  • Protect the integrity of our online services.

We do not sell user data to advertisers or data brokers.

11. Data Deletion and Privacy Requests

You may contact us to request information about data associated with your Virtual Skate account or to request deletion of data that we control, where applicable.

Some information may be retained when necessary for security, fraud prevention, moderation enforcement, legal compliance, or other legitimate operational purposes.

Because some information is processed by third-party service providers, certain requests may also be subject to those providers’ policies and systems.

To make a privacy or deletion request, contact:

Flip Axis Studios Inc.
Email: Info@FlipAxisStudios.com

Please provide enough information for us to reasonably identify the relevant Virtual Skate account or platform account associated with your request.

12. Children and Age Requirements

Virtual Skate is intended to be used in accordance with the age requirements of the platforms on which it is distributed.

Where required by applicable law or platform policy, additional restrictions or protections may apply to younger users.

13. Security

We take reasonable measures designed to protect information associated with Virtual Skate. However, no online service, network, or storage system can be guaranteed to be completely secure.

14. International Data Processing

Virtual Skate uses service providers that operate internationally. As a result, information may be processed in countries other than the country where you live.

These service providers are responsible for maintaining appropriate safeguards as required by applicable law and their agreements with us.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Virtual Skate, our service providers, legal requirements, or our data practices.

When we make changes, we will update the Effective Date shown at the top of this policy.

16. Contact Us

If you have questions about this Privacy Policy or Virtual Skate’s data practices, contact:

Flip Axis Studios Inc.
Email: Info@FlipAxisStudios.com

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